servicenow.com
Data from Aug 28, 2026, 5:39 PM UTC old
Overall #1,516 Big Tech #26 · 1 measurement · since Aug 28, 2026
Stack
Core Web Vitals field data, url-level
Real Chrome users, 28-day window (2026-07-30 → 2026-08-26).
Scores
Filmstrip Lighthouse, mobile
How the page drew during the measured load, at 8 points across 4.83 s.
-
604 ms
-
1.21 s
-
1.81 s
-
2.42 s
-
3.02 s
-
3.62 s
-
4.23 s
-
4.83 s
Without JavaScript
The same load, photographed twice at 412×823: once with scripts disabled, once as rendered.
94.7% of pixels differ — the page changes substantially. A shifted layout counts as difference, so a <noscript> banner alone can account for a large figure.
Lab metrics Lighthouse, mobile
| Metric | Current | Previous | Change | Best | Worst | Trend |
|---|---|---|---|---|---|---|
| LCP Largest Contentful Paint | 20.52 s | — | — | 20.52 s | 20.52 s | |
| CLS Cumulative Layout Shift | 0 | — | — | 0 | 0 | |
| TBT Total Blocking Time | 3.67 s | — | — | 3.67 s | 3.67 s | |
| FCP First Contentful Paint | 10.14 s | — | — | 10.14 s | 10.14 s | |
| Speed Index | 23.75 s | — | — | 23.75 s | 23.75 s | |
| TTFB Time to First Byte | 679 ms | — | — | 679 ms | 679 ms |
LCP Subparts lab observed, unthrottled
The subparts attribute LCP to your server, resource discovery, download, or rendering. Note that the Lab metrics LCP metric shown above is throttled.
Field data Chrome UX Report, url-level
Real Chrome users, 28-day trailing window (2026-07-30 → 2026-08-26).
| Metric | p75 | Rating | Distribution (good / needs work / poor) |
|---|---|---|---|
| LCP CWV | 5.79 s | poor | 30.8% good |
| INP CWV Interaction to Next Paint — field only, Lighthouse cannot measure this in a lab run | 386 ms | needs-improvement | 41.6% good |
| CLS CWV | 0.170 | needs-improvement | 71.5% good |
| FCP | 4.83 s | poor | 26.4% good |
| TTFB | 1.67 s | needs-improvement | 68% good |
Lab LCP vs Field LCP
The lab LCP is 3.55× the field p75 — real users likely have above-average hardware or network connectivity.
Field history 25 weeks
Weekly p75 from the CrUX History API, backfilled in a single request.
| Week ending | LCP | INP | CLS | FCP | TTFB |
|---|---|---|---|---|---|
| 2026-08-22 | 5.68 s | 383 ms | 0.010 | 4.76 s | 1.50 s |
| 2026-08-15 | 5.38 s | 377 ms | 0 | 4.60 s | 1.04 s |
| 2026-08-08 | 5.06 s | 360 ms | 0 | 4.42 s | 851 ms |
| 2026-08-01 | 4.77 s | 344 ms | 0 | 4.15 s | 677 ms |
| 2026-07-25 | 5.16 s | 337 ms | 0 | 4.47 s | 873 ms |
| 2026-07-18 | 5.84 s | 322 ms | 0 | 4.86 s | 1.28 s |
| 2026-07-11 | 6.27 s | 322 ms | 0 | 5.20 s | 1.87 s |
| 2026-07-04 | 6.46 s | 329 ms | 0 | 5.42 s | 2.08 s |
| 2026-06-27 | 6.47 s | 326 ms | 0 | 5.50 s | 2.26 s |
| 2026-06-20 | 6.21 s | 324 ms | 0 | 5.39 s | 2.40 s |
| 2026-06-13 | 5.88 s | 316 ms | 0 | 5.10 s | 2.33 s |
| 2026-06-06 | 5.54 s | 301 ms | 0 | 4.80 s | 2.15 s |
Page weight
| Metric | Current | Previous | Change | Best | Worst | Trend |
|---|---|---|---|---|---|---|
| Page Weight | 4.30 MB | — | — | 4.30 MB | 4.30 MB | |
| Requests | 289 | — | — | 289 | 289 | |
| Third-party Weight | 1.45 MB | — | — | 1.45 MB | 1.45 MB | |
| Third-party CPU | 5.20 s | — | — | 5.20 s | 5.20 s | |
| Unused JS | 870 kB | — | — | 870 kB | 870 kB | |
| Unused CSS | 44.2 kB | — | — | 44.2 kB | 44.2 kB |
By resource type
- script 60.2% 2.59 MB · 95 req
- image 20.6% 887 kB · 66 req
- font 11% 471 kB · 12 req
- other 4.3% 184 kB · 86 req
- document 2.4% 103 kB · 10 req
- stylesheet 1.5% 65.2 kB · 9 req
Third parties 24 entities
1.45 MB transferred, 5.20 s on the main thread.
Page health
| Metric | Current | Previous | Change | Best | Worst | Trend |
|---|---|---|---|---|---|---|
| Main Thread Work | 87.35 s | — | — | 87.35 s | 87.35 s | |
| Long Tasks | 20 | — | — | 20 | 20 | |
| DOM Elements | 5,642 | — | — | 5,642 | 5,642 | |
| Axe Violations Violating nodes from a full Axe CLI run (more than Lighthouse reports) | 67 | — | — | 67 | 67 | |
| A11y Failures | 3 | — | — | 3 | 3 | |
| A11y Failing Nodes | 6 | — | — | 6 | 6 |
Main thread work
Axe violations axe-core 4.13.0, full rule set
67 violating nodes across 5 rules, 3487 passing. This is a standalone Axe CLI run and is stricter than the subset Lighthouse already includes.
-
moderate
region— All page content should be contained by landmarks 58 nodes -
moderate
heading-order— Heading levels should only increase by one 4 nodes -
minor
empty-heading— Headings should not be empty 3 nodes -
serious
color-contrast— Elements must meet minimum color contrast ratio thresholds 1 node -
serious
tabindex— Elements should not have tabindex greater than zero 1 node
Accessibility failures 3 of 32 audits
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heading-order— Heading elements are not in a sequentially-descending order 4 nodes -
color-contrast— Background and foreground colors do not have a sufficient contrast ratio. 1 node -
tabindex— Some elements have a `[tabindex]` value greater than 0 1 node
Hygiene
Measurement log
Every stored run for this URL, newest first.
| When | Perf | LCP | CLS | TBT | Weight | Runs | Spread | Bench | Took |
|---|---|---|---|---|---|---|---|---|---|
| Aug 28, 2026, 5:39 PM UTC | 25 | 20.52 s | 0 | 3.67 s | 4.30 MB | 3/3 | ±9 | 2,274 -8% | 461.1s |
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